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Payment

We accept payment for services from Medicare, Medicaid, workers’ compensation, private insurance, and private pay. Some insurers may limit the number and type of home care visits that they will pay for and may require pre-certification and/or co-payments. We will inform you, your family, caregiver, or representative of all charges and methods of payment before or upon admission.

Our agency will bill Medicare and Medicaid for our services on your behalf. We will accept Medicare assigned payment as payment in full for the servies we provide as long as you meet the qualifying requirements and the servies are covered by the Medicare program. If services are ordered which are not covered by the Medicare or Medicaid programs, you will be notified by the agency before these services are provided so that you can make other financial arrangements for the necessary care.

Please notify the agency immediately if you decide to enroll in a Medicare Advantage Plan, or private HMO, or hospice. The Original Medicare Plan may not pay for the services we are providing if you are enrolled in a Medicare Advantage Plan, or private HMO, or hospice.

If you are receiving Medicare benefits, you may receive a Medicare Summary Notice (MSN) after we have submitted a final claim for services. The MSN lists services and charges billed to Medicare on your behalf and the amount Medicare paid. This is not a bill.

If you are an Original Medicare (fee for service) beneficiary and we believe Medicare may not pay for an item or service that Medicare usually covers, you or your authorized representative will be issued and asked to sign and date an Advanced Beneficiary Notice (ABN) prior to receiving the service.

Should any change be made in this policy regarding services or charges, you or your responsible party will be advised. Please call our office if you have questions about charges or insurance billing.

You may pay your CVHHH bill online. Click here to be directed to our online patient-pay portal via Waystar.

Kim LaGue, PT, Chief Operating Officer
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