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Chief Quality Officer

Open Position at CVHHH

Chief Quality Officer

Posted: June 10, 2022
Job Type: Full-time
Job Location: Home Office, Barre, VT, US
About the Position

Who We Are:

Central Vermont Home Health & Hospice (CVHHH) is a full service, not-for-profit Visiting Nurse Association committed to providing high quality, medically necessary home health and hospice care to all central Vermonters, regardless of a person’s ability to pay. In addition, we promote the general welfare of all central Vermonters with health promotion, long term care, and maternal-and-child health services.

Who You Are:

  • You are eager to help us develop, deliver and maintain systems so we can effectively manage quality, risk, and regulatory compliance
  • You are passionate about improving patient outcomes as you balance staff, patient, and financial needs
  • You are great at creating systems that are efficient, nimble, and compliant – you make the complex simple
  • You love teaching those systems to others and distilling them, so they are easy to understand and access
  • You love being able to shift between strategic/big picture thinking and details/data and you know when and how to focus on both
  • You appreciate and take time to get to know organizational history; you honor where an organization has been as you build a bridge to where it can be
  • You collaborate seamlessly with team members across all departments and levels
  • You have proven experience in managing quality and risk management programs, ideally in a healthcare setting

If this is you, read on & apply!

Your Day-to-Day – In this role, you will:

  • Participate on the Senior Leadership team and collaborate with the CEO and leaders of finance, human resources, marketing & communications, and operations to plan and implement the annual budgets and the day-to-day operations.
  • Develop, implement, and integrate comprehensive quality improvement and risk management programs throughout home health programs, including analyzing and trending data.
  • Oversee, direct, and coordinate quality management and performance improvement efforts in conjunction with other senior leadership and management.
  • Set direction for the quality team, provide supervision, and ensure the team is motivated, engaged and supportive of clinical teams to promote and deliver quality outcomes.
  • Serve as a key advisor in collaboration with the COO for organization-wide decision making in matters pertaining to quality improvement, clinical excellence, and patient safety.
  • Oversee and direct the development and implementation of the clinical onboarding program.
  • Oversee the infection control program.
  • Maintain knowledge of HIPAA and supervise the HIPAA Privacy Officer.
  • Maintain & implement Compliance Program, including maintaining an in-house compliance helpline.
  • Hold significant knowledge of Home Health & Hospice regulations including Centers for Medicare and Medicaid (CMS) and State Designation Rules. Is considered the in-house expert.
  • Oversee medical review & regulatory survey response.

Your Benefits: 

  • 28 days combined paid time off in your first year (with sell back option).
  • Group health, dental, and life insurance, as well as long-term disability.
  • 401(k) retirement plan with employer match.
  • Tuition reimbursement for career advancement and continuing education.


  • Registered Nurse, or a combination of education and experience from which comparable knowledge and skills are acquired, required.
  • Healthcare experience required
  • Home health care experience preferred, but not required (note: if you do not have home health experience, you are interested in learning)
  • Five years’ experience leading quality programs and people, preferably in health care, required.

CVHHH is committed to excellence in employment through the creation of a diverse and inclusive workforce, embracing a policy of Equal Employment Opportunity and Affirmative Action in recruitment, hiring, and retention of employees. We strive to ensure that every employee and client receives fair and equal treatment, and experiences an inclusive environment.

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